We had a fantastic stay at Ascott in Shenzhen. The studio room was immaculate and beautifully designed, with a huge bathroom and good toiletries. The internet was fast and easily accessible on all devices. The buffet breakfast was delicious with a wide selection. The location was perfect, within walking distance to Seaworld, shopping, and the subway station. The staff, especially Jany at reception, were friendly and accommodating. I highly recommend this hotel.

The Ascott brand exceeded my expectations with its reasonable rates and comfortable rooms. The hotel is conveniently located near SeaWorld and offers a quiet atmosphere. The staff is friendly and fluent in English. Although I didn't have a great view from my low-floor room, I imagine the higher floors offer better views. The hotel also has impressive facilities, including a spacious indoor pool and attractive smaller buildings surrounded by greenery. Additionally, it's within walking distance of restaurants, bars, and shops in the Shekou area.

My experience at the hotel was excellent, and I felt very secure throughout my stay. There was no reason for me to complain.

Nice amenities, comfy bed, loved the bathtub. Good breakfast and friendly staff. Quiet area near Sea World for a great sleep in noisy Shenzhen. Spacious rooms, genuine 4 stars. Polite and helpful reception. Good location close to shops, bars, and restaurants. Great neighborhood in Shekou with hiking trails, cafes, waterfront. Excellent service, went beyond to find a lost pink pencil for my daughter. Mix of Western and Chinese food at buffet breakfast.

Overall experience was excellent! Setting just off Shekou and Shenzhen.

Exceptional

My recent stay at Ascott was exceptional. The location was convenient, just a short cab ride from the SheKou ferry terminal. The hotel staff were incredibly helpful, especially in organizing taxi transportation. The front desk was attentive and accommodating. My room on the 7th floor had a stunning view of the city. Although there was some construction nearby, it didn't disrupt my stay. The breakfast offered a variety of options, catering to both Chinese and European tastes. The shower had ample hot water and great water pressure. I highly recommend this hotel.

The rooms were comfortable and well-appointed, with quality toiletries and amenities provided. The key location was great, just a 5-10 minute walk from the center of town, making it convenient to explore the area. Another advantage was the presence of a fitness center and a terrific pool, which added to the overall enjoyment of my stay.

One of the negatives was the service, as there were instances where the hotel management and staff fell short of a 5-star standard. For example, warning signs against wet floors were placed everywhere in the lobby, ruining the overall ambience.

During my recent stay at Ascott, I was delighted by the elegant and glamorous ambiance of the hotel. The spacious and well-designed rooms were immaculate, with a huge bathroom and quality toiletries. The fast internet made it easy to stay connected, even with multiple devices. The buffet breakfast was fantastic, offering a wide selection of delicious options. The hotel's prime location was perfect, allowing for easy access to Seaworld and the bustling shopping and business district of Nanshan. The impeccable service from the accommodating and friendly staff, particularly Jany at the reception, truly made my stay exceptional. I highly recommend this hotel for a delightful and comfortable experience.

Good breakfast, spacious modern rooms. Close to the city center, away from noisy construction. Excellent WiFi for using WhatsApp. Nice mix of Western and Chinese food at breakfast.

Spacious rooms with big bathroom, shower, and bathtub. Two balconies overlooking the forest. Quiet and relaxing location. Covered pool available. Breakfast offered at an additional cost. Good Wi-Fi connectivity.

I had a fantastic stay in this city. The hotel was clean and had excellent facilities. The location was perfect as it was only a short distance away from the bustling Sea World area. The staff were friendly and helpful. The breakfast had a good variety of food options and the restaurant was spacious.

For us, it was ideal.